People Directory

Monique Poole, PMP

Chapel Hill, North Carolina
SMART Consulting Group, llc
Management Consulting

Project Management, Event Planning, Event Management, Strategic Planning, Marketing, Team Leadership, Data Analysis, Social Networking, Quality Improvement, Process Improvement, Consultant, Communications, Training & Development, Business Administration, Business Development, Change Management, Documentation, Consulting, Healthcare

American Intercontinental University   1999 – 2003
Bachelor of Business Administration (BBA), International Business

DeVry University-Georgia   1996 – 1997
Microsoft Certified Professional, Computer Information Systems (CIS)

SMART Consulting Group PM Professionals   April 2014 – Present
AccessCare Community Care of North Carolina (CCNC)   November 2009 – June 2014
Novare Group   2006 – 2008
Cantor Colburn LLP   2005 – 2006
UPS Corporate   1999 – 2004
Xerox   1997 – 1999
United States Air Force   1994 – 1996

Abby Skinner

Norman, Oklahoma
University of Oklahoma
Environmental Services

Public Speaking, Microsoft Word, Microsoft PowerPoint, ArcGIS, Microsoft Excel, Microsoft Publisher, Presentations, Technical Writing, Editing, Communication, Higher Education

University of Oklahoma   2010 – 2014
Bachelor of Arts (B.A.), Environmental Sustainability: Planning and Management, Overall GPA 3.37

Women's Outreach Center - University of Oklahoma   August 2014 – December 2014
Women's Outreach Center at University of Oklahoma   August 2012 – December 2014
Number Nyne Hotline - University of Oklahoma   January 2014 – May 2014
Number Nyne Hotline - University of Oklahoma   August 2013 – May 2014
Earth Rebirth   August 2013 – December 2013
University of Oklahoma   March 2011 – March 2012

Darlene Ann Grossman

Fort Myers, Florida Area
Previous Executive Director at Voices for Kids of Southwest Florida
Management Consulting

Fundraising, Public Relations, Non-profits, Advertising, Media Relations, Newsletters, Budgeting, Market Planning, Strategic Planning, Program Development, Retail, Newspaper, Community Relations, Special Events, Event Planning, Event Management, Promotions, Publicity, Writing, Volunteer Management, Press Releases, Editing, Customer Service, Sponsorship, Customer Relations, New Business Development, Donor Relations, Board Development, Annual Giving, Brochures, Campaign Strategies, Annual Reports, Marketing Communications, Community Outreach, Corporate Sponsorships, Leadership Development, Microsoft Office, Budgets, Community Development, Newspapers, Marketing, Grants, Nonprofits, Online Marketing, Social Media Marketing, Marketing Strategy, Social Networking, Email Marketing, Business Development, Stewardship

Florida International University   
Bachelor of Science (B.S.), Technology


Kent State University   
Bachelor of Science (B.S.), Communications, Speech, English

Chunhao Wang

San Francisco Bay Area
Nankai University

Pre-sales, IP, Telecommunications, Wireless, Product Management, GSM, VoIP, Networking, Solution Selling, Integration, Managed Services, Management, Ethernet, Data Center, Cloud Computing

Nankai University   1997 – 2001
computer network

HUAWEI TECHNOLOGIES CO.,LTD   August 2011 – Present
DIGITAL CHINA   August 2008 – July 2011
Siemens Technology   September 2007 – August 2008
NOKIA SIEMENS NETWORKS   August 2002 – September 2007

Martina Ivanova

New York, New York
General Manager at D'espresso Ltd.
Events Services

Marketing Strategy, Online Advertising, Social Media Marketing, Social Media, Microsoft Office, Microsoft Excel, Event Management, Market Research, Negotiation, Marketing Research, Advertising, Team Leadership, Business Strategy, Marketing, Marketing Communications, Public Relations, Research, PowerPoint, Event Planning, Sales, New Business Development, Customer Service, Leadership, Management, Training

City University of Seattle   2006 – 2010
BSBA, General Management & Marketing

Freelancer   April 2014 – Present
Related Events LLC   March 2013 – March 2015
D'Espresso LTD   November 2013 – July 2014
D'espresso Ltd.   September 2013 – November 2013

Ernest Ellison

Tampa, Florida
Information Assurance Technician at VESI/GDIT
Information Technology and Services

Security+, Network+, A+ (IT Technician), ITIL V3, DoD, Military, ITIL, Network Security, Visio, Security, Telecommunications, Program Management, Information Assurance, Networking, Switches

Saint Leo University   1998 – 2002
BA, Business

Value Enterprise Solutions/GDIT   February 2011 – Present
TeleCommunication Systems   January 1998 – January 2009
United States Army   January 1976 – January 1998

Michael Kroczak

Greater Seattle Area

Computer Software

Catia, Enovia, Windows Server, Windows 7, Rhino, AutoCAD, AutoCAD Mechanical, smarteam, IT Operations, IT Strategy, Process Engineering, Network Engineering, Engineering, Teacher Training, Training & Development, Technical Training, Training Delivery, Process Improvement, Process Development, Process Mapping, MatrixOne, Solidworks, Product Lifecycle..., PDM, CAD, Training, Aerospace, Integration, Agile Methodologies, CAD/CAM, Configuration Management, Process Simulation, SmarTeam, Systems Engineering, Employee Training, Technical Writing, Business Process Mapping, Management, Program Management, Testing, Consulting, Project Management, CATIA

Andrew Lofton

Charlottesville, Virginia
Director of Operations at BCG Transportation Group
Management Consulting

Strategy, Project Management, Program Management, Business Strategy, Competitive Analysis, Management, Policy, Analysis, Strategic Planning, Project Planning, Leadership, Team Building, Contract Management

University of Virginia   1997 – 2002
BA, Economics

Thomas Jefferson High School for Science and Technology   1994 – 1997

Boyd Caton & Grant Transportation Group   May 2014 – Present

Joseph Bazelais

Brooklyn, New York
Hospital & Health Care

New City Technical College ASS, Medgar Evers College BS in biology, Staten Island College PA   

Self-employed   2000 – Present
lab corp   October 1993 – February 2008

Ms. Johnson

Charlotte, North Carolina Area
Information Security
Computer & Network Security

Windows, Budgets, Information Assurance, FISMA, Troubleshooting, DIACAP, Customer Service, Project Management, Leadership Development, Teaching, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Outlook, English, Public Speaking, Computer Security, Strategic Planning, Negotiation, NIST, C&A

Philippe Gros

Montreal, Canada Area
Energy trader chez Mag energy solutions
Oil & Energy

Bloomberg, Openlink, Visual Basic, Derivatives, Commodities, Electricity Markets, Produits structurés, Modélisation financière

Université de Montréal - HEC Montréal   2005 – 2008
Bachelor in Business Admninstration, Market Finance

Mag energy solutions   March 2011 – Present
National Bank of Canada   May 2009 – March 2011
Investissement Québec   May 2007 – September 2007

William E. Lewis Jr. - Bill Lewis

Miami/Fort Lauderdale Area
William E. Lewis Jr. & Associates
Consumer Services

Marketing, Debt Settlement, Leadership, Strategic Planning, Management, Finance, Event Management, Public Speaking, Identity Theft, credit repair, fundraising, social media, Non-profits, Customer Service, Social Media, Sales, Fundraising, Project Management, Public Relations, Team Building, Microsoft Excel, Microsoft Office, Team Leadership, Social Networking, Account Management, Marketing Strategy, Coaching, Microsoft Word, Event Planning, Budgets, Negotiation, PowerPoint, Research, New Business Development, Recruiting, Small Business, Social Media Marketing, Business Development, Time Management, Start-ups, Contract Negotiation, Entrepreneurship, Business Strategy, Market Research, Team Management, Insurance, Online Marketing, Training, Networking, Leadership Development

National Institute for Paralegal Arts and Sciences of Kaplan University   1995 – 1996
Specialized Associates Degree, Paralegal Studies

Institute of Security and Technology   1989 – 1990

William E. Lewis, Jr. & Associates   March 2004 – Present
Beasley Broadcasting - AM 740 WSBR and AM 1470 WWNN   January 2004 – February 2013
Credit Restoration Consultants   September 2001 – December 2010
Starlight Children's Foundation   2007 – March 2010
American Cancer Society   January 2002 – May 2009

Kelly Bechtel

Phoenix, Arizona Area
Library Paraprofessional at City of Avondale
Government Administration

Community Outreach, Community Development, Interlibrary Loan, Public Speaking, Public Libraries, Cataloging, Books, Library Research, Library Instruction, Information Literacy, Electronic Resources, Collection Development, Library, Library Reference, Virtual Reference, Library Science

Clarion University of Pennsylvania   2014 – 2016
Master's degree, Library and Information Science

Arizona State University   2000 – 2004
Bachelor of Arts (B.A.), History

Glendale Community College   1999 – 2001
Associate of Arts (AA), General Studies

City of Avondale   February 2007 – Present
Avondale Public Library   February 2007 – Present
City of Avondale   2007 – 2015
City of Avondale   2007 – 2015
City of Avondale   2007 – 2015

Brenda Kovacs-Reading

Orlando, Florida Area
Medical Billing Specialist at Accurate Billing and Collections, Inc.
Medical Practice

Instructional Design, Performance Management, Organizational..., Project Management, Adult Education, Management Consulting, Selling Skills, Gap Analysis, Training Delivery, Coaching, Call Center, Training

Lake-Sumter State College   2013 – 2015
Health Information/Medical Records Administration/Administrator

University of Central Florida   1998 – 2008
70% Complete, Org Communications

Valencia Community College   
Associate of Arts (A.A.), Organizational Communication, General

Accurate Billing and Collections, Inc.   September 2014 – Present
Affordable Medical Billing Solutions   March 2013 – September 2014
Group - HR Connection   2012 – 2013
GOOD Network   2012 – 2013
SunTrust Bank   September 2011 – September 2012
Alorica (formerly PRC)   February 1999 – September 2011
CFC-ASTD   2009 – 2011
Bank of America (formerly Barnett Bank)   April 1987 – December 1998

Paul Allex

Minneapolis, Minnesota
Senior Software Engineer at Viavi Solutions
Industrial Automation

C/C++, Shell Scripting, Socket Programming, Multi-threaded..., Distributed Systems, SSL, SSH, Linux, Unix, Windows, AIX, Visual Studio, Java, Pascal, TCP/IP, C++, Integration

University of Minnesota-Twin Cities   2004 – 2008
Bachelor of Science (B.S.), Computer Science

Viavi Solutions   August 2015 – Present
Network Instruments (Now Viavi Solutions)   August 2014 – August 2015
Siemens Industry US   June 2007 – August 2014
DNASTAR   June 2005 – December 2005

Kathryn Caine

Washington D.C. Metro Area
Graduate Student at Durham University
Marketing and Advertising

Marketing, Networking, Project Planning, Advertising, Microsoft Office, Team Leadership, Sports Marketing, Sports Management, Microsoft Word, Social Media, Time Management, Social Networking, Marketing Management

Durham University   2015 – 2016
Master's degree, Marketing

Virginia Polytechnic Institue and State University   2011 – 2015
Bachelor of Science, Bachelor of Arts, Marketing Management, International Studies – Business, 3.52

Langley High School   2007 – 2011

Virginia Tech Volleyball   January 2011 – Present
Virginia Tech Sports Marketing   May 2014 – May 2015
VT Orange & Maroon Classic   May 2013 – January 2014

Jonathan Prost, E.I.T.

San Francisco Bay Area
Graduate Mechanical Engineer at Arup

Revit, AutoCAD, SketchUp, RISA, Sustainable Design, InDesign, Architectural Design, Photoshop, Microsoft Excel, BIM, Navisworks, On-Screen Takeoff, CAD, AutoCAD Architecture, Rhino, Rendering, HVAC, Trane Trace 700, AGi32, Engineering, 3D Modeling

The University of Kansas   2009 – 2013
Bachelor of Science (B.S.), Architectural Engineering

Berkeley Extension   

Arup   May 2014 – Present
TK Architects International   May 2013 – January 2014
University of Kansas   August 2009 – December 2013
University of Kansas   January 2012 – November 2013
Chili's   March 2013 – May 2013
Mueller Prost PC   May 2012 – August 2012
Paric Corporation   May 2011 – August 2011

Norma Villagran-Berger

San Antonio, Texas Area
Training Specialist, Certified Pilates Instructor and Spanish Teacher/Tutor
Professional Training & Coaching

Training, Pilates Instruction, Marketing Strategy, Management, New Business Development, Account Management, Advertising, Building Relationships, Sales, Spanish, Strategic Planning, Strategic Partnerships, Customer Service, Public Relations, Leadership, Photoshop, Event Management, Project Management, Marketing Communications, Fundraising, Contract Negotiation, Competitive Analysis

Eastern Michigan University   1995 – 1998
BBS, Business Administration - Education

Life Time - The Healthy Way of Life Company   April 2014 – Present
WyzAnt Tutoring   March 2014 – Present
IGA   November 2011 – February 2014
World Vision   February 2013 – January 2014
Western Union   2009 – 2011
Home Diagnostics, Inc.   2007 – 2008
Clear Channel Communications   1999 – 2006
ASA Posters Outdoor   1993 – 1996

Blake Daub

Rancho Santa Margarita, California
Production Support Analyst Tier 1 at Gateway One Lending & Finance

Customer Service, Customer Satisfaction, Sales Process, Troubleshooting, Active Directory, Windows Server, Windows 7, System Administration, Computer Hardware, VMware, Technical Support

Stanbridge College   2012 – 2013
Diploma in Information Technology, Information Technology

ATS Workholding Inc   April 2015 – Present
Gateway One Lending & Finance   November 2013 – April 2015
Staples   February 2012 – July 2012

Michelle Peters

Williamsburg, Virginia
Law Practice

Western New England College School of Law   1994 – 1997
Juris Doctor, Law

York University - Glendon College   1992 – 1994
Hon. B.A., French Studies & Political Science

Western University   1990 – 1992
Undergraduate, Political Science, French

Mgr. de Charbonnel   1985 – 1989
Ecole Secondaire

Smith & Peters, Attorneys at Law   January 2009 – June 2012
Lytle Law, PC   2003 – 2008

Patti Bandlow

New Baltimore, Michigan
Legal Assistant / Office Manager at Crosby Law
Legal Services

Pleadings, Litigation Support, Legal Assistance, Westlaw, Courts, Document Drafting, Notary Public, Personal Injury, Wordperfect, Criminal Defense, Accounts Receivable, Criminal Law, Lexis, PACER, Microsoft Office, Litigation, Mediation, Legal Research, Administrative..., Microsoft Word, Paralegals, WordPerfect, Motions, Domestic Relations

Dorsey Business Schools-Roseville   1987 – 1988
Legal Secretary Certificate

Marine City High School   1984 – 1987
Graduated 1987

Crosby Law / Crosby & Associates (formerly Vitale, Crosby & Associates / Vitale, Flemming & Crosby)   July 2003 – Present
Beeding Legal Group PC / Beeding & Hacker PLLC   January 2002 – April 2003
Test Interface Systems / Via Systems   1997 – 2001
Bufalino & Palazzolo   1991 – 1997

Elizabeth Hunt

Lumberton, North Carolina
Youth and community engagement expert. Program administrator. Grant coordinator.
Higher Education

Interpersonal Leadership, Organizational..., Non-profits, Local Government, Community Outreach, Public Policy, Public Speaking, Research, Grant Writing, Program Development, Legal Research, Policy Analysis, Resume Writing, Leadership Development, Career Counseling, Career Development, Teaching, Nonprofits, Management, Strategic Planning, Program Evaluation, Community Organizing, Policy, Grants, Student Affairs, Workshop Facilitation, Staff Development, Community Development, Project Planning, Volunteer Management, Workforce Development, Student Development, Youth Development, Training, Adult Education, Program Management, Leadership, Higher Education, Event Planning, Team Building

The University of North Carolina at Chapel Hill School of Law   2004 – 2007
Juris Doctor, Law

University of North Carolina at Pembroke   2000 – 2005
Bachelor of Arts (B.A.), Political Science and Government

Robeson Community College   2013 – Present
Center for Community Action   January 2010 – 2013
Robeson County Health Department   January 2010 – April 2012
NC Justice Center   June 2008 – January 2010

John Silivanch

Manahawkin, New Jersey
System Integrator
Security and Investigations

Excell at being able..., Customer Retention, Automotive, Sales Management, Team Building, Negotiation, Sales Process, Budgets, Marketing Strategy, Profit, Account Management, Finance, Training, Credit, Customer Satisfaction, Sales, Sales Presentations, Deal Closure, Goal Oriented, Employee Training, Leadership, Competitive Analysis, Customer Service, Automobile, Sales Operations, Selling, New Business Development, Pricing, Forecasting, Business Development, Business Planning, Management, B2B, Strategic Planning, Trade Shows, Project Management, Security

The College of New Jersey   1997 – 2000
BA, Research and Experimental Psychology

Ocean County College   1995 – 1997
AA, Psychology

Service Works   September 2014 – Present
Silivanch Communications   2012 – Present
G&C Electronics   September 2012 – September 2014
Lester Glenn Auto Group   April 2010 – July 2012
Asplundh Tree Expert Co.   March 2007 – March 2010
Pine Belt Enterprises   December 2000 – March 2007
Eden Institute   1998 – 2001

Corinne Ishler

Tampa/St. Petersburg, Florida Area
Operations Director at All Media Marketing & Ultimate Race Brands • TAMPA & MELBOURNE
Marketing and Advertising

Advertising, Promotions, Newsletters, Magazines, Web Design, Brochures, Marketing Communications, Marketing, Social Media, Copywriting, Corporate Branding, Social Media Marketing, Newspapers, Graphic Design, SEO, Logo Design, Publications, Editing, Email Marketing, Press Releases, Website Development, Illustration, Direct Mail, Multimedia, InDesign, Journalism, Video Production, Web Content, Online Marketing, Media Relations, Digital Media, Facebook, Editorial, Online Advertising, Public Relations, Social Networking

Cleveland Institute of Art   
Graphic Design

Penn State University   

Penn State University   

All Media Marketing, LLC   November 2011 – Present
Independent Contractor   June 2008 – November 2011
Florida Today   February 1989 – June 2011

Sally Limb

San Francisco Bay Area
User Experience Designer at Apple

Interaction Design, Ethnography, Usability Testing, Design Strategy, Rapid Prototyping, User-centered Design, User Research, Product Design, User Interface Design, Design Research, Persona, Adobe Creative Suite, Communication Design, Participatory Design, Paper Prototyping, Wireframing, Video Editing, Final Cut Pro, Experience Design, User Experience

Institute of Design   
Master of Design

Fashion Institute of Technology   
Coursework in typography, branding, graphic design

University of Michigan   
B.A., English Language and Literature

Apple   October 2014 – Present
Apple   January 2014 – September 2014
Idean   January 2013 – January 2014
Motorola Mobility   July 2011 – December 2012
Institute of Design   January 2011 – May 2011
Steelcase   June 2010 – August 2010
Blissful Home Cleaning Products   June 2009 – August 2009
Gary Keys Productions   2006 – 2006
Rainlake Productions   2006 – 2006

Noel Marino

United States
Help Desk Engineer at The William W. Backus Hospital
Hospital & Health Care

Windows XP, Software Installation, Hardware, Computer Hardware, Active Directory, Healthcare Information..., Software Documentation, Help Desk Support, Networking, Process Improvement

Hartford HealthCare - The William W. Backus Hospital   December 2011 – Present
Swisslog   November 2010 – November 2011
Penn Biomedical Support Inc.   June 2006 – November 2010

Shaun Jeffery

Greater Grand Rapids, Michigan Area
Data Analyst at Gerber Life Insurance Company

SQL, VB.NET, VBA, Cognos, Microsoft Access, Microsoft Excel, Visual C++, Java, Perl, Oracle, Visual Studio, Crystal Reports, HTML + CSS, Microsoft Project, Microsoft Visio, iNova Broadcaster, Verint, Impact 360, I3 Interactive..., I3 Business Manager, Access, Call Centers, Program Management, Analysis, Visio

Baker College Business and Corporate Services   2002 – 2011
Bachelor, Computer Information Systems

Baker College Business and Corporate Services   2002 – 2009
Associates, Computer Programming

Gerber Life Insurance Company   September 2006 – Present
Muskegon Computers, LLC   May 2006 – December 2009
Geek Squad   September 2002 – May 2006

Michel Pelletier

Montreal, Canada Area
Executive level investment strategist, fixed income portfolio manager and economic forecaster
Investment Management

Fixed Income, Investments, Investment Strategies, Equities, Asset Management, Portfolio Management, Asset Allocation, Bloomberg, Capital Markets, Wealth Management, Derivatives, Mutual Funds, Financial Markets, Bonds, Risk Management, Investment Management

Université de Montréal   1983 – 1985
MSc, Economics

McGill University   1978 – 1982
BA, Economics

College de Montreal   1971 – 1976

Standard Life Investments   2003 – June 2015
Optimum Asset Management   2001 – 2003
Optimum Asset Management   1996 – 2001
Domtar pension fund   1992 – 1996
Societe Nationale de Fiducie   1988 – 1992
Trust General & Gentrust Investments   1985 – 1988

Brandon Crouch

Bowling Green, Kentucky
CoOwner and Doctor at Crouch Family Chiropractic
Health, Wellness and Fitness

Chiropractic, Wellness, Nutritional Counseling, Treatment, Healthcare, Upper Cervical, Nutrition, Spine, Stretching, Neck Pain, Automobile Accidents, Sciatica, Athletics, Wellness Coaching, Holistic Health, Headaches, Back Pain, Low Back Pain, Fibromyalgia, Work Injuries, Fitness, Public Speaking, Migraine

Logan College of Chiropractic   

Life University   

Murray State University   

Crouch Family Chiropractic   2004 – Present

Bruce Valk

Cocoa, Florida
Operations Manager
Defense & Space

National Security, Top Secret, Military Operations, Security Clearance, Military Experience, DoD, Air Force, Military, Information Assurance, Defense, Command, Operational Planning, DoD Top Secret Clearance, Human Resources, Risk Management, Team Building, Professional Mentoring, Financial Analysis

American Military University   2011 – 2015
Bachelor of Arts Degree in Management with a Concentration in Leadership

Joint Force Headquarters - National Capitol Region   January 2014 – February 2015
United States Air Force   December 2006 – May 2013
United States Air Force and Army   October 1998 – December 2006

Jack McCafferty

Trego, Montana
Copywriting where ever I'm at
Financial Services

Management, Lead Generation, Sales, Social Media Marketing, Business Strategy, Strategic Planning, SEO, Public Speaking, Business Planning, Author and systems..., Connecting people and..., Copywriting, Marketing Strategy, Entrepreneurship, Small Business, Training, Marketing, Team Building

Where ever I'm at   January 2014 – Present
Vertical Horizons LLC   January 2006 – January 2014
Vertical Horizons LLC   January 1960 – June 2012

Deborah Hocking

Portland, Oregon
Freelance Illustrator
Fine Art

Illustration, Drawing, Painting


Xuechen Yang

Austin, Texas Area

Computer Networking

Entrepreneurship, IP, Networking, Ethernet, Embedded Systems, RTOS, C, Testing, Device Drivers, Software Design, Software Development, Wireless, TCP/IP, Software Engineering, Distributed Systems, Linux, Leadership, Embedded Software, Embedded Linux, Network Security, Broadband, Product Development, Management, Cisco Technologies, IPTV, Perl, System Architecture, VxWorks, SNMP, Set Top Box, Debugging

Cynthia Boesche

Greater Chicago Area
Stagehand at The Walt Disney Company
Financial Services

Ethics, Commitment to Customer..., Integrity, Pay Close Attention to..., Dependable Team Player, Stress Tolerance, Clerical Skills, Supportive, Computers, Reading Comprehension, Income Tax, Tax Preparation, Tax Advisory, Tax Law, ATX Software, Active Learning, Sales & Use Tax, Multi-state tax returns, Work Well Independently, Service Orientation, Instructing, Problem Solving, Mathematics, Analytical Thinking, Adaptability, Flexibility, Social Orientation, Knowledge of State and..., Information Organization, Problem Sensitivity, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Office Administration, Staff Supervision, Appointment Scheduling, Interviewing Skills, Accounting Software, Oral & Written..., Analyze Information, Training, Interpreting Information, Registered Tax Agent, Tax, Sales Tax, Customer Service, Interviews, Process Scheduler, Analytical Skills

Westwood College-Chicago O'hare   2005 – 2008
BAS, Criminal Justice

Harper College   2000 – 2005
AAS, Criminal Justice

The Walt Disney Company   November 2013 – Present
TaxRite, Inc.   December 2008 – Present
The Walt Disney Company   November 2013 – January 2014
Yankee Candle Company   May 2005 – December 2008
IPC International   March 2002 – June 2005

Hans Bailey

Washington D.C. Metro Area
Customer Service & Quality Assurance, Global HighTouch MultiChannel Contact Center Management Professional

Customer Service, Quality Assurance, Operations Management, Workforce Management, ACD Management, Scheduling Management, Team Management, Hiring Personnel, New Hire Training, Employee Training, Coaching & Mentoring, People Development, Employee Engagement, Group Dynamics, Conflict Resolution, Collaborative Problem..., Cross-functional Team..., Project Management, Performance Management, Performance Metrics, Process Improvement, CRM, Account Management, Customer Retention, BPO, ORM, SLA, KPI Implementation, IVR, Predictive Dialers, Knowledge Management, Change Management, Time Management, Remote Administration, Remote Infrastructure..., Remote Monitoring, Quality Auditing, Cloud-based, Call center start-up, Call Center Development, Terminations, Analytics & Reporting, Innovative & Creative..., Customer Satisfaction, Microsoft Excel, Proofreading, Editing, International Travel, Performance Appraisals..., Onboarding

University of Southern California   
Master's Degree

St. Mary's College of Maryland   
Bachelor's Degree

Montgomery College   
Associate's Degree

BBH Media / Marketing Adventure Media   August 2006 – October 2014
BuySeasons, Inc. (formerly Celebrate Express, Inc.)   June 2005 – July 2006
Mellon HR Solutions   September 2004 – April 2005
The Body Shop   August 2003 – January 2004
Phillips Real Estate Services   July 2000 – April 2003
Eddie Bauer - Spiegel Group TeleServices   September 1997 – July 2002
Pacific Crest Real Estate (formerly PCI Property Management)   October 1997 – June 2000

Victoria Blair Hickman

Washington D.C. Metro Area
Mental Health Rehabilitation Specialist
Mental Health Care

Mental Health

Palm Beach Atlantic University-West Palm Beach   2012
Bachelor of Science (B.S.)

Southern Maryland Community Network   August 2013 – Present
Super Green Solutions   2012 – 2013
Urban Youth Impact   August 2009 – June 2011

Nikolay Velichkov

Bulgaria area
Account Manager at PubGalaxy
Marketing and Advertising

Online Advertising, Microsoft Office, Customer Service, Online Marketing, Social Media Marketing, Management, Training, Team Leadership, Yield Management, New Business Development, Microsoft Word, Social Media, Event Management, Event Planning, Marketing Communications, Marketing, Marketing Strategy, PowerPoint, Digital Marketing, Microsoft Excel, Advertising

Varna Economics University   2011 – 2015
Bachelor's degree, Tourism and Travel Services Management

Mathematical High School of Pleven   2004 – 2008

PubGalaxy   July 2014 – Present
PubGalaxy   June 2014 – Present
CIEE   May 2013 – September 2013

Kristi Workman

Goldsboro, North Carolina Area
Legal Assistant at H. Jack Edwards, Atty
Government Administration

Recruiting, Applicant Tracking..., Process Scheduler, Staffing Services, Account Management, Leadership, Customer Service, Vendor Management, Temporary Placement

Chichester High School   1984 – 1988

H. Jack Edwards, Atty   May 2012 – Present
H R Block   December 2009 – April 2012
Modis   January 2007 – October 2009
Upland Police Department   June 2004 – August 2006
Penn Delco School District   October 2000 – July 2004

Nancy Boyson

Greater Denver Area
Owner of Career Counseling for Artists
Professional Training & Coaching

Galleries, Fine Art, Entrepreneurship, Art, Advertising, Artists, Coaching, Small Business, Social Media Marketing, Social Networking, Nonprofits

North Bend High, U of O, SWOC, Willamette   1957 – 1964
History, Social Sciences, 15 1/2

Career Counseling for Artists   2004 – Present
Fine Art Galleries   1980 – 2008
The Printer at Vail   1972 – 1980

Kevin Fanshawe

Atlanta, Georgia
BBA/MPA Student at Emory University, Goizueta Business School
Financial Services

Microsoft Office, Data Analysis, Research, Teamwork, Public Speaking, Statistics, Financial Analysis, Sales, Customer Service, Management, Social Media, Microsoft Word, Program Management, Coaching, Leadership, Forensic Accounting, Social Networking, Capital IQ, Financial Modeling, DCF Valuation, Valuation Modeling, Marketing, Bloomberg Terminal, Tableau, EDGAR

Emory University - Goizueta Business School   2011 – 2015
Bachelor of Business Administration/Master of Professional Accounting (BBA/MPA), Accounting and Finance, Senior

University of St. Gallen   2014 – 2014
Bachelor of Business Administration (BBA), Finance, General

Nyack High School   2007 – 2011
Advanced Regents Diploma with Distinction

Grant Thornton LLP   January 2015 – April 2015
Emory University Telefund   February 2013 – December 2014
Bank of America Merrill Lynch   May 2014 – August 2014
Custom Elite Socks   May 2013 – August 2013
Rockland Electric Contracting   May 2012 – August 2012

Amy Broughman

Greater New York City Area
Senior ES Clerk at New York State Department of Labor
Financial Services

New York State Department of Labor   November 2012 – Present
Cavalry Portfolio Services   April 2011 – October 2012

Lana Clark

United States

University of North Florida   
Public Relations

Jennine Hunter

Indianapolis, Indiana
Quality Analyst at JPMorgan Chase
Real Estate

Customer Service, Mortgage Lending, Risk Management, Leadership, Real Estate, Business Development, Marketing, Strategic Planning, Training, Nonprofits, Program Management, Sales, Account Management, Event Planning, Management, Team Building

University of Phoenix   2003 – 2005
MBA, Busines Administration

Indiana University - Kelley School of Business   1988 – 1993
Bachelors of Science, Business management

JPMorgan Chase   October 2012 – Present
NBMBAA   2010 – 2012
NBMBAA   2010 – 2012
Indianapolis Downtown Real Estate   March 1998 – December 2007
Various Companies   February 1996 – December 2006

Natasha Almaz

Los Angeles, California
Sales Manager at Mon Cheri Diamonds

Sales Management, Sales, Retail, Computer Network..., Management, Marketing Strategy, Marketing, Human Resources, Fashion Buying, Jewelry Design, Jewelry, Diamond Jewelry, Diamond Grading, Forecasting, Inventory Management, Visual Merchandising, Fashion, Customer Service, Strategic Planning, Negotiation

California State University, Los Angeles - College of Business and Economics   2010 – 2012
Bachelor of Business Administration (BBA), Marketing

Mon Cheri Diamonds   September 2009 – Present
N3L Optics, Partners of Oakley and Sunglass Hut   April 2007 – August 2009

Anna Schneider

Boulder, Colorado
Graduate Student at University of Colorado, Boulder

Anthropology, Archaeology, Cultural Resource..., Cultural Anthropology, Museum Collections, Human Osteology, Community Outreach, Social Media, Museums, Museum Education, PastPerfect, Archival Research, Art Handling, Blogging, Exhibit Design, Archaeological Survey, Site Recording, Excavation, Science Writing, Academic Writing, Research, Qualitative Research, Science Communication

University of Colorado Boulder - Leeds School of Business   2013 – 2015
Masters of Business Administration (MBA)

University of Colorado at Boulder   2012 – 2015
Master of Arts (MA), Anthropology

Colorado College   2008 – 2011
BA, Anthropology, Museum Studies

University of Tennessee-Knoxville   2010 – 2010
Short Course, Introduction to Human Identification

Environmental and Natural Resource Division   June 2013 – Present
Colorado College   June 2012 – August 2012
I.D.E.A. Space, Coburn Gallery   September 2009 – December 2011
Slavia Foundation and Adam Mickiewicz University Field School in Mortuary Archaeology   July 2011 – August 2011
Proyecto Bioarqueologico Andahuaylas   May 2011 – June 2011
Colorado College   August 2010 – May 2011
Bisbee Mining & Historical Museum   May 2010 – August 2010
Bisbee Mining & Historical Museum   May 2009 – August 2009

Sean Herbert

Concord, North Carolina
Primary/Secondary Education

Microsoft Office, Customer Service, Inventory Management, Educational Leadership, Team Leadership, Lesson Planning, Classroom Management, Integrating Technology..., Classroom Assessment, Sports Coaching, Educational Technology

Gardner-Webb University   2015 – 2016
Principal Licensure Add-On, Higher Education/Higher Education Administration, 9-12

Wright State University   2007 – 2012
Master of Education (M.Ed.), Social Science Teacher Education

Wake County Public School System   June 2014 – Present
Charlotte Mecklenburg Schools   August 2013 – June 2014
Staples   July 2012 – June 2013
Target   October 2011 – June 2012
Kroger   June 2007 – June 2010

Lyn Cook

Birmingham, Alabama Area
Vice President at BancorpSouth

Banking, Commercial Banking, Commercial Lending, Credit, Credit Analysis, Financial Analysis, Investments, Loan Origination, Loans, Portfolio Management, Small Business Lending, Strategic Planning, Team Building, Consumer Lending, Underwriting

BancorpSouth   February 2003 – Present

Taylor Jackman

Laguna Niguel, California
makeup artist

Makeup Artistry, Makeovers, Stage Make-up, Dance Education, Bridal Looks, Private Events, education

Empire Academy of Makeup   2013 – 2014

California State University-Long Beach   

Saddleback College   

Self-employed   May 2013 – Present

Don LeBlanc, P.E.

Portland, Maine
Regional Sales Manager at ISCO Industries, Inc.
Civil Engineering

Civil Engineering, Stormwater Management, Drainage, Engineering, Promotional Design, Consultative Selling, Composites, Sewer, Water Quality, Stormwater, Hydraulics, Water Treatment, Value Engineering, Selling, Water, Road, AutoCAD, Land Development, Structural Engineering, Municipalities, Hydrology, Environmental Awareness, Erosion Control, Site Development, Concrete, Project Estimation, Submittals, CAD, Environmental..., GIS, ArcGIS, Water Supply, Water Resources, Water Distribution, Highways, Wastewater Treatment, Sales, Culverts

University of Maine   2002 – 2007
Bachelor of Science Degree, Civil Engineering

ISCO Industries, Inc.   December 2014 – Present
Everett J. Prescott Inc.   May 2014 – December 2014
EJ Prescott (PPF)   June 2013 – December 2014
EJ Prescott   September 2012 – August 2013
Spaulding Composites   June 2012 – September 2012
CONTECH Construction Products Inc   June 2007 – June 2012
Microdyne, Dell Inc. Division   May 2006 – October 2006
Media Power, Inc   May 2005 – October 2005

Mel Friedman OD,FAAO

Germantown, Tennessee
Experienced O.D. and a passionate speaker
with expertise in both the pharmaceutical and contact lens industry.

Hospital & Health Care

anterior segment...   Eye Exams
Ocular Disease

Southern College of Optometry   1977 – 1978
Residency in Optometric Medicine and Primary eye Care, Systemic medicine and its relationship to eye care, Certified

University of Tennessee-Knoxville   1971 – 1972
none, Political Science and Government

The Univ.ofTennessee   1965 – 1969
Bachelor of Science (B.S.), Psychology

Kyle Van Vliet

Reading, Pennsylvania Area
Art Director at Digitas Health LifeBrands

Web Design, Interaction Design, Logo Design, Branding & Identity, Website Design, User Experience, Art Direction, Email Marketing, Graphic Design, Web Application Design, Illustration, Information Architecture, Photoshop, Accessibility

Kutztown University of Pennsylvania   1999 – 2003
BFA, Communication Design

Digitas Health LifeBrands   March 2015 – Present
Sposto Interactive   August 2010 – March 2015
Kenney Marketing & Advertising   June 2003 – August 2010
Massachusetts Institute of Technology (MIT)   January 2008 – January 2010
Garces Restaurant Group   April 2007 – July 2009
Duece Restaurant   January 2005 – June 2007
Tower Investments   January 2006 – April 2007

The Blog

About Sydex

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